MyBatch™ Support

Dear Fellow Reefer

In order to ensure we can assist you as promptly and effectively as possible, we kindly ask you to complete the enquiry form and submit it to Red Sea’s technical support team.


Please take a moment to read our detailed FAQ section concerning comparing your salt parameters to MyBatch™ analysis at MyBatchFAQ


The information you provide assists us in providing you with the best possible support and advice.
Our aim is to contact you within 24 hours Mon-Thu.


Thank you for your co-operation,
Red Sea Technical Support Team


    Your Contact details

  • Please contact your local Red Sea dealer Red Sea Shop locator>>
  • Product & Purchase details

  • Where to find Salt batch number >>
  • Complaint Description

  • Post mixing results

  • Please provide us as much information as possible concerning your post mixing saltwater measurements.
  • Fresh Water source

  • Please provide us as much information as possible about the fresh water source you have been using.
  • Personal information